“I don’t want any power here,” demurs Dr. Drew Charles, medical director of the regional blood center where your systems group has just begun a project. “I’m up to my neck in work just keeping the regional physicians informed so they follow good bloodbanking practices,” he says, as he shields his eyes from the bright sunlight streaming into his office. He clicks off the display connected to his PC and turns his attention to you and the interview.
Dr. Charles is dressed in a conservative, dark wool suit and is wearing a red-striped silk necktie. He continues, “In fact, I don’t make decisions. I’m here purely in a positive support role.” He pulls out the organizational chart shown in Figure 5.C1 to illustrate his point. “It is as clear as a fracture. The chief administrator is the expert on all administrative matters. I am the medical consultant only.” Dr. Charles’s office is stacked high not only with medical journals such as Transfusion but also with yellowed copies of old BYTE magazines and the latest issues
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