Answer to Question #134339 in Computer Networks for Nondumiso

Question

A user calls and says that every application works for her except Internet Explorer Web browsing. When she tries to access a Web site, she receives this error: "Page cannot be displayed—cannot find server or DNS error."

Answer 1

There can be many reason for this error in internet explorer, which are listed below -

1. May be the firewall is blocking the access on the network on the port 443.
2. The private key of certificate is not associated correctly with the certificate or may be the private key for her certificate does not match.
3. The entries of the DNS in the website may be configured incorrectly.
4. The web server is not configured to run on port 443 for https request.
5. The web site is not the IIS Default Website and has not been bound to an IP address for https requests.