Answer to Question #160869 in Management for Steve

Question

How can measures to address shortfalls in performance be communicated?

Answer 1

Communicating Shortfalls in Performance

           Every HRM and other managers are responsible for talking employees through their performances among other activities that affect the company's productivity. Specific methods of communication should be planned to address different issues without causing conflicts.

           The responsible managers should not delay raising the alarm in case poor performances are detected. It protects workers from escaping their mess or affects others leading to strikes. Besides, they should prepare the document in writing before holding a meeting with the employee to digest the situation (Lee & Hsieh 2019). Provision of examples is crucial to allow employees to understand where they fell short in performances.

When given second chances, they can use the guidelines to rectify and make better decisions to boost performances. Also, managers should not make excuses for employees to avoid it haunting them in the future. They should avoid taking on unnecessary responsibilities. Moreover, they should watch their code of words to avoid being bias or judgmental (Näslund, 2020). When dealing with employees, they should avoid absolutes because they cause inaccuracy and lack evidence when accusing poor performances.

           It's the role of employers to ensure there is an effective communication system at workplaces. It enables people to open up and consult freely in case issues arise. Through such communication platforms, productivity will improve due to teamwork and consultations. Therefore shortfalls in performances should be addressed in clarity, transparency, timely, and direct to avoid inconveniences.  

 

References

Lee, J. S., & Hsieh, J. C. (2019). Affective variables and willingness to communicate of EFL learners in in-class, out-of-class, and digital contexts. System, 82, 63-73.

Näslund, E. (2020). Crisis Communication and the Fashion Industry: Image Repairing in Racially Charged Crises.