Answer to Question #157037 in Economics for CHEANG HUI YUN

Question

Linda recently went to a communication workshop to help improve her workplace performance. She learned that in effective communication, she should resist forming an opinion until the speaker has finished, then attempt to empathize with the listener, and finally effectively respond to the speaker. She learned techniques regarding maintaining eye contact and sending backchannel signals to show interest. Discuss THREE (3) possible barriers for Linda to fully utilized her new communication skills.

Answer 1

The first possible obstacle is Linda's bias in her own rightness on all issues. Such people often confuse truth with their own prejudice.

The second obstacle maybe Linda's weak analytical competence, that is, the logic of thinking is not developed at the proper level.

The third possible obstacle to the formation of communication skills may be a poor auditory perception of information. There are people who need special training to improve their auditory perception of information.