Answer to Question #125717 in Economics for Muhammad Hafizam

Question

1.     Total Quality Management (TQM) is an enhancement to the traditional way of doing business. It is defined both a philosophy and a set of guiding principles that represent the foundation of a continuously improving organization. Referring to the statement, discuss why TQM may be difficult to achieve in a short period of time for a company that has placed a low priority on the quality initiatives over the years.

(10 Marks)

Answer 1

As it was said above TQM approach means continuous improvement of quality in various scopes of company activities - production, procurement, sales, organization of work, etc. Therefore, it requires some time for the adoption of its principles in all spheres of the organization. Also, we have to take into consideration that TQM suggests involvement of all employees and it's common when they resist change. That is why the creation of the quality system based on the TQM approach is impossible in a short time.