Answer to Question #180387 in Sociology for AMIT VIKAS MALKAR

Question #180387

There has been a greater emphasis being placed on E-Governance in India which refers to the usage of e-commerce and e-business technologies by governments & their departments to conduct their own business. Choose your own city/town municipality & write down the salient features of any Government to Citizen (G2C) initiative conducted in your area recently. Also highlight the key benefits of this G2C initiative in your area to the common man. How has it changed the life of a common citizen? Support the benefits section with some statistics or Quantitative data (For example: Number of citizen complaints fell down by 65%). (In case you are living in a rural area, please choose the nearest city of your region, in case you are living abroad, you are free to choose your local foreign city to explain) (10 Marks

Expert's answer

Answer to the question.

A. New Delhi.

B. Salient Features by government to citizens (G2C) initiative conducted in the are recently.

-Computerization of land records.

-Computerizing records of rights.

-Computerizing details of crops. cultivation, soil classification, irrigation.

-Scanning of basic land records and digitization of cadastral maps.

-Online issuance of birth certificate.

C. Key benefits of the G2C initiative.

-To enhance the quality of government services to citizens-number of citizens complaints fell down by 50%.

-To bring in more transparency in services offered by government- 65% of citizens have been satisfied.

-To reduce cost of citizens-45% of citizens where happy with the initiative.

-To make government services more accessible-number of citizen complaints fell down by 65%.

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