Answer to Question #250761 in Marketing for KRING

Question #250761

Narrate your recent shopping experience. Was it pleasant? Were you satisfied? Explain the role that customer service played in your experience. (Please note that it never say shopping in a big mall, if you don't have a recent shopping experience, then your long last shopping experience)


1
Expert's answer
2021-10-14T09:19:01-0400

My most recent shopping excursion was a success. It was because of the store's incredibly friendly greeting that I went there. The salespeople are really accommodating. I can see how well they serve their customers. I can sense the warm welcome as soon as I walk inside the store because of their grins. A smile is a simple gesture that may have a significant impact on the environment. Going into the store gives me a sense of security. My store experience will yield positive outcomes. Because of the excellent service provided, I will return to the business and become a regular customer.

In a corporation, customer service is really essential. For a company such as a shop or a supermarket. Taking care of your customers is a requirement. The buyer is responsible for the store's success. Without a buyer, there will be no income. As a result, customer service should be considered.



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