Answer to Question #180026 in Management for Victor Campbell

Question

As a consultant the managing director of your client's organization has asked you to prepare a case study paper, in preparation for a senior management meeting so his colleagues can see how a system works in practice.

You're to research an organization of your choice and answer the following questions.

1. Describe the mission and goals of the organization.

2. Describe the support process and primary processes of the organization (you can use a diagram)

3. Expand (describe the procedures and diagram if necessary )on one of the primary processes in No.2 and explain how information systems could be used to support it.What are the important pieces of information these systems should capture? Explain your answer.

4. Assess how key information systems can improve the organization's performance.

5. Examine how information systems could play a role in developing an organizational strategy for the organization.

6. Assess how information systems can contribute to achievingcompetitive advantage for the organization.

Answer 1

An organization’s vision and mission combined offer a broad, overall sense of the organization’s direction. To work toward achieving these overall aspirations, organizations also need to create goals narrower aims that should provide clear and tangible guidance to employees as they perform their work on a daily basis. The most effective goals are those that are Specific, Measurable, Achievable, Realistic, and Time-bound (SMART).

Decisions are only as valid as the information on which they are based. Management information systems improve your decision-making, because they provide information that is accurate, timely, relevant and complete. Self-checking and cross-checking features in management information systems reduce errors, and IT professionals design the systems to offer a complete picture of a situation or highlight that specific information is missing. Companies that use management information systems ensure that all managers work from the same set of data and make their decisions based on identical information. The information systems helps organizations in the following manner; Identify and describe important features of organizations that managers need to know about in order to build and use information systems successfully. Analyzing how information systems support various business strategies for competitive advantage. Assessing the challenges posed by strategic information systems and management solutions.