is communication skill more important to the successfull performance of a supervisor than to successful
performance of a company president?
1
Expert's answer
2012-09-25T11:41:40-0400
Communication skills can be particularly important during times of higher workplace stress, for example during downsizing, where good communication is an essential part of change management. Communication skills are crucial to dealing with customer complaints effectively and limiting any negative word-of-mouth about your business. There is no limit in success of communication skills, that's why they are important both for the successful performance of a supervisor and a company president. Good communication skills also help when you are dealing with suppliers and clients. Business operations are becoming very finely tuned, thanks to trends such as just-in-time manufacturing or retailing, where goods are delivered precisely at the right time and place.
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