Answer to Question #15216 in Management for king78

Question #15216
is communication skill more important to the successfull performance of a supervisor than to successful
performance of a company president?
Expert's answer
Communication skills can be particularly important during times of higher
workplace stress, for example during downsizing, where good communication is an
essential part of change management. Communication skills are crucial to dealing
with customer complaints effectively and limiting any negative word-of-mouth
about your business. There is no limit in success of communication skills,
that's why they are important both for the successful performance of a
supervisor and a company president. Good communication skills also help when you
are dealing with suppliers and clients. Business operations are becoming very
finely tuned, thanks to trends such as just-in-time manufacturing or retailing,
where goods are delivered precisely at the right time and place.

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