Answer to Question #133717 in Management for lesego

Question #133717
Identify the job specification for an Uber driver in South Africa from the case study
1
Expert's answer
2020-09-22T08:00:34-0400

Uber brand has grown globally by giving customers a safe and convenient mode of transport booked at their convenience. The success of this firm stems from the expanding number of drivers who must abide to set specifications to create trust with the clients. Therefore, the Uber driver must be customer friendly, neat, and timely as meeting up with the client is an integral part of the initial interaction. Secondly, the driver must have a clean driving record with defensive driving skills. Also, the driver must remain professional while interacting with the client and avoiding distractions such as operating a mobile phone while driving. Lastly, an Uber driver must remain informed of the updated Uber policies. 


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