Answer to Question #128636 in Management for AQSA

Question

How assertive communication can lead to good professional environment in an organization. Justify your answer with examples that differentiate assertive communication from aggressive and passive communication.

Answer 1

How assertive communication can lead to a good professional environment in an organization. 

Assertive communication articulates your ideas coherently so that your ideas, opinions, and feelings are well expressed while respecting others.

How assertive communication can lead to a good professional environment in an organization

        Assertive communication leads to better interpersonal relationships in the workplace, creating a professional environment. When a team member expresses something they don't like, their colleagues are likely to respect their stance leads to harmonious workplace relationships. 

         Assertive communication leads to proper negotiations, which create win-win scenarios in the workplace. This goes a long way to boost the morale of the team leading to a professional environment.

          Assertive communication escalates personal and team productivity. Where a team leader articulates firmly with clarity and etiquette what he expects of his team, productivity skyrockets, this creates a conducive professional environment in an organization.

         Assertive communication in the organization reduces the chances of having stressed team members. Assertive communication helps people to air their dissatisfactions rather than pilling them to become an Everest of issues.

        Assertive communication induces constructive change and creates room for innovation; it helps one accept when on fault and appreciate others' opinions with a light heart.

          There is a great difference between assertive communication, aggressive communication, and passive communication. Assertive communication entails being firm in your opinion but respectful and considerate to others, Aggressive communication is impulsive, intimidating, and sometimes rude. On the other hand, passive communication is when one is reluctant to express the opinion or stand up for the rights. When you are a passive communicator, you allow others to infringe on your rights and grief inwardly.

Examples 

Passive communication

"People are always against me."

Aggressive communication

"You are useless to this company."

Assertive communication 

"I believe we can do better next time."