Answer to Question #125718 in Management for Muhammad Hafizam

Question #125718

1. Total Quality Management (TQM) is an enhancement to the traditional way of doing business. It is defined both a philosophy and a set of guiding principles that represent the foundation of a continuously improving organization. Referring to the statement, discuss why TQM may be difficult to achieve in a short period of time for a company that has placed a low priority on the quality initiatives over the years.

Expert's answer

Improvements or changes are not instant practices undertaken within a short period in the organization. It is a continuous process, which involves efforts of different stakeholders in the organization. Total quality management is a certain system, which requires every staff in the organization to focus on maintaining high standards on the assigned duties as a strategy to deliver quality products in the market that meets the needs of customers. Since it is a continuous process, it is difficult to achieve for a company that has not been prioritizing the quality initiatives in the previous years. Total quality management is only achieved if the company has been concentrating on quality initiatives in the previous years. Every company should maintain quality initiatives to avoid challenges in achieving total quality management in a short period.

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