Answer to Question #112531 in Management for mukesh

Question #112531
Project (60)
Making reference to an organisation that you are familiar with:
Provide a detailed explanation with examples of the market/task environment of the organisation you selected.
Identify and detail the activities and initiatives of the following functional areas of management in the organisation you chose.
 The Human Resources Function
 The Marketing Function
 Purchasing Function
 Operations function
Provide a detailed discussion of FIVE (5) management challenges
Expert's answer

An example of a company in this case is AT&T.

Question One

Market/task environment include factors such as, skilled employees which help the organization to meet its goals, competitors such as Telefonica, and Vodafone

and government policies such as tax rates.

Question Two

·        The human resources function is staffing, which entails recruitment and selection. The human resource manager helps in acquiring effective workforce that can help a firm to actualize its objectives.

·        The marketing function is to define and brand a firm's name or products through promotional activities to augment sales on the market.

·        Purchasing function is to check lawful terms and conditions of contracts before allowing the firm to engage in a transaction or make payments for the goods and services bought.

·        Operations function is to ensure that all the finances allocated have been used for intended purpose in AT&T

Question Three

The management challenges that AT&T faces include:

·        Constant technological fluctuations – Technology is constantly changing as firms continue to position themselves for competition. The changes may be threatening the survival of AT&T

·        The issue of contingent workers – it is difficult for the firm to maintain its workers due to labor competition

·        Enhancement of quality – quality management is an issue that may lead to the firm’s financial havoc when managed poorly. Therefore, AT&T management need to heighten the quality of the services it offers to keep and attract more clients

·        Employee turnover – the management of AT&T has to control the rate at which workers leave their jobs

·        Downsizing is also another issue that the management of AT&T need to observe

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