Answer to Question #29285 in Other Management for NAMITA JHA
(b) What is the impact of emotional intelligence on managers?
(b) High coefficient of emotional intelligence is key for managers because they need not only to control their own emotions, but "read" and manage their employees' emotions, so that they did not affect their performance in a negative way. Managers can promote productivity
and increase employees' performance by regulating emotional intelligence: make employees feel safe and self-aware in the company; teach them to express emotions in a manner that does not interfere with company productivity; motivate for further development; improve communication skills. By utilizing the EI models managers can improve productivity by several times as numerous examples prove that technical factors in combination with emotional ones show outstanding results.
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