In three sentences explain three features that distinguish critical listening and information listening
1. Informational listening is concerned with receiving facts or new information whereas critical listening is about analyzing opinion and making a judgement.
2. The process of informational listening centers on the ability of an individual to recognize speaker's message while critical listening is a type of listening that is usually not revealed, since it involves analysis, critical thinking and ruling.
3. Informational listening could be done before the critical listening.