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Scenario: You are the owner of “Rome” a hot nightclub in New York City. Late last night, “Holly” was celebrating her 21st birthday at Rome. Unfortunately this milestone event turned tragic. Holly was found dead the next morning in her bed due to alcohol poisoning. Your establishment was the last venue she was served at and Holly’s parents want answers and even worse a lawsuit is inevitable. As the owner and spokesperson of Rome, you need to get out ahead of this and make a statement to the press. In no more than two paragraphs, identify three steps you will take to address the situation and protect your public image