Answer to Question #54537 in Other for Mathew Dawes

Question

Disney’s customer service philosophy
‘Be our Guest’ is the motto of Disney. Go to the website below:
http://corporate.disney.go.com/corporate/conduct_standards.html
Read the Welcome Letter to staff and then from the drop-down menu
choose and read Ethical Standards Section A.
Write a summary of what have you learnt about Disney’s quality customer
service philosophy. In your answer explain how opportunities are provided
for staff to participate in customer service issues.

Answer 1

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