Answer to Question #122324 in Other for Jumi

Question #122324
You started to work for a consulting firm and have seen that many of the management practices have not developed as situations in the business environment warrants. An accountant said this by saying that a percentage of its profit margin is being lost because of this situation. She gave the example of how the surveying department spent hours generating data that had been generated two weeks ago by another unit and this had become a recurrent issue
The managers in the firm also don't have clearly defined roles.They are not able to perform all the functions required of them due to the ineffectiveness of the organizational structure.

1. What recommendations would you make in your report to assure that this situation should not happen again
Expert's answer

1. Ask yourself frequently: "Who else could do this?" 

2. Learn to assign responsibility for achieving results rather than unloading tasks.

3. Select the person. Who has experience and skills? Who needs to learn how to handle this responsibility? Who has the time to accept this responsibility? Who would like to have this opportunity?

4. Get input from others. Ask for ideas about what to change, who to involve and how to define the results. 

5. Assign the responsibility and define the time factors. 

6. Provide training and guidance, allow freedom for independent thinking.

7. Define the authority level.

8. Agree about the control process.

9. Monitor progress. Pay attention and maintain control of the situation. 

10. Provide feedback.

11.  Often, the person with the new responsibility will figure out better ways to get things done and such improvements need to be identified and shared.

12. Evaluate performance. How can the results be improved? How can the manager do a better job of helping the team succeed?

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