Training to meet expectations
‘Take care of the customer and the profits will take care of themselves’
Shoichiro Honda – founder of Honda Motors
Communicating customer service issues and standards to colleagues is part
of every manager’s job. In your research, you have come across a
statement that you really like (see above), and want to expand on it as part
of the customer service expectations training to your staff.
Numbers and figures are an essential part of our world, necessary for almost everything we do every day. As important…
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