Answer to Question #16741 in Management for Garere Hei-gauses

Question #16741
what are the duties of a receptionist regarding the security of the reception area?
Expert's answer
A receptionist is a person in an office administration and support position. Their work is usually perfomed at the front desk of an organization. In most cases, they are the first business contact that a person will meet at an organization. Their primary responsibility is to greet incoming visitors and callers.
& The traditional duties of a receptionist commonly include answering visitor inquiries about the company, directing visitors to appropriate contacts, sorting mail, answering incoming calls, and arranging appointments for guests to meet with company staff.
The front-desk staff may also assume a security guard function with the company. Often they monitor who is coming and going through the doors of the company and they are able to observe and report any suspicious behavior or activity.
All security receptionists have excellent communication and people skills which will assure visitors that they are dealing with a competent and efficient company from the moment they enter your premises.
Highly trained security operatives will ensure that any person attempting to gain access to your premises must have your permission and only be given access to permitted areas for a valid reason.
All visitors must be required to sign the visitor's book and will not gain entry until a security pass is issued, complete with the time and name of your company members contact. They will also be signed out before they leave your premises.
& Security receptionists also carry out additional security duties including:
- Patrolling your premises to prevent or detect signs of intrusion and ensure security of doors, windows, and gates.
-Answer alarms and investigate disturbances.
- Monitor and authorize entrance and departure of employees and other persons to guard against theft and maintain security of your premises.
-Contact the police or fire departments in cases of emergency.
-& Check alarm circuits and ensure the alarm system is functioning properly.
- Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boilers.
In addition to their usual tasks, reception staff also assists their companies with payroll, bookkeeping, receivables collection, and a variety of other office tasks. In many cases a receptionist is expected to perform multiple tasks quickly and efficiently, in addition to answering the phone. A receptionist who possesses strong office and technical skills and is also courteous and tactful is considered an asset to the business image of a company.

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