The operations management function takes cognisance of clients’ needs and continuously formulates its management strategies and objectives strengthens and expands customer base and competitiveness. With reference to the Uber case study presented above, discuss any five of the six main elements which forms part of customer needs. NB: Your answer should be a minimum of 500 to a maximum of 650 words. Markers are to stop marking after the threshold of 650 words has been reached. Please indicate the word count at the end your answer.
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