What are the properties of the institutional norms?
Institutional norms refer to the guidelines that dictate the behavior and how employees or people within an institution carry out themselves and how they relate with each other within the profession’s requirement. Institutional norms have characteristics that are either universal or localized to any institution. For instance, institutional norms instill value-judgment to enable a group of people to identify expected or unexpected behaviors. Additionally, institutional norms vary in importance whereby different mistakes are accorded different treatments or punishment. Finally, an institution's norms are relative to mean that some ethics or behavior of a particular institution may not apply to the other institution. Norms for an educational institution may not apply to institutions in the hotel and tourism industry.